CallingTree

All your Business Continuity plans, Call Trees + more in the hands of your staff

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Your most valuable assets are your customers and personnel. In the event of a crisis the CallingTree app ensures the information required for a successful return to operation is where it is needed most - in the hands of your staff.Notify your staff and update them on situations by sending mass notifications by PUSH, SMS or VOICE messages and track their responses in the app real-time.Business continuity plans (BCP), Disaster Recovery (DR) documents, conference call details, maps, messages and contacts are managed centrally and distributed to the app where they are stored securely. No network? No problem - the local copy of the information remains available and updates if required when the network comes back online.Each user has a bespoke calling tree - detailing who calls them and who they call. Staff can update their personal details in the app which feed back to the admin console and out to all other users. Each team receives a custom set of documentation in portable document format (pdf).Centrally dispatched notifications are received and alerted to the user if they have selected to receive them or by SMS or VOICE for more robust communiation. Track SMS and voice message responses within the app or the central management console.Employee safety is always a big concern. Users can check-in through the app to confirm their status and availability to participate so you can monitor what resource is available and optionally where they are located. If you have contacted someone you can check them in on their behalf.Enhanced personal call tree details to allow for multi-site organisations in single instance. Bug fix of update personal details screen.